Avaya 3000-3 Exam : Avaya Small and Medium Enterprise (SME) Communications Solutions Exam

  • Exam Code: 3000-3
  • Exam Name: Avaya Small and Medium Enterprise (SME) Communications Solutions Exam
  • Updated: Aug 05, 2026
  • Q & A: 59 Questions and Answers

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Avaya 3000-3 Exam Syllabus Topics:

SectionObjectives
Troubleshooting and Maintenance- Common system faults and diagnostics
- Maintenance procedures and upgrades
System Configuration and Administration- Basic system setup and provisioning
- User and extension management
Telephony Features and Services- Voicemail and messaging services
- Call routing and call handling features
SME Communications Solutions Overview- Avaya SME product architecture and components
- Deployment models for small and medium enterprises
Integration and Networking- SIP trunking and PSTN integration
- IP networking fundamentals for SME solutions

Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:

1. A customer wants to implement a converged solution with the IP Office and VoiceMail Prol. The customer wants to be able to receive Voice Mail messages in Outlook, have the ability to save the .wav files , and receive voice mail notifications when a massage is left. The customer does not want to install any software in the organization's client PCs. Which application would satisfy the customer's requirement?

A) Unified Messaging
B) Voicemail Pro with IMS
C) Outcalling
D) Voicemail Pro with UMS
E) Message Manager


2. Which method will avoid corruption of the data on the SD card when removing the SD card?

A) Use the Manager application to shutdown the card before removing the SD card.
B) Dial the shutdown short code to shutdown the card before removing the SD card.
C) Pull out the card; special shutdown is not required.
D) Use system Monitor to shutdown the card before removing the SD card.


3. Which two are used for collecting data when using the System Status Application to troubleshoot an issue? (Choose two.)

A) Continuous log
B) Development Tracing
C) Selective View
D) Resource View
E) Snapshot


4. Which two are power option for IP telephones on the IP Office? (Choose two.)

A) Class "B"24 Volt power supply
B) Class "A"24 Volt power supply
C) Power-over-Ethernet switch conforming to 802.3af standards
D) 1151D1 Individual Power Supply and the 1151D2 Individual Power Supply with Battery Backup


5. Which method can be used to verify if the IP telephone .bin files have been upgraded.

A) Verify from Call Status.
B) Verify that the .bin file is in the Manager folder.
C) Verify the file names from the telephone menu.
D) Verify from the extension from in the Manager application.


Solutions:

Question # 1
Answer: D
Question # 2
Answer: A
Question # 3
Answer: A,E
Question # 4
Answer: C,D
Question # 5
Answer: C

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