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Avaya 6201.1 Exam Syllabus Topics:

Avaya Contact Center on Avaya Aura(TM) Communication Manager and Avaya Call Management System Implementation Sample Questions:

1. A technician integrates the customer's network and links the CM reference between CM and CMS is greater than 24 hours.
What can be done to fix the problem?

A) In. CMS, login as root and use the /cms/datesync command to sync the CMS and CM time.
B) From Solaris login as root and use the date command
C) Run the script /cms/install/autotime to synchronize the Communication Manager's time to the CMS
D) Shutdown the CMS to the ak prompt level and adjust the BIOS time.

2. A customer needs help with maintaining service level targets.
Which Advocate feature will make automated adjustments to overload settings?`

A) Dynamic Threshold Adjustment
B) Vector Queuing Priorities
C) Service Objective
D) Dynamic Percent Allocation

3. Given the use of default netmask, which set of IP addresses would be valid network address for two network cards in a CMS system?

A) 192.168.2.3 192.168.2.2
B) 135.9.86.54 135.9.56.56
C) 135.9.86.54 135.9.86.58
D) 135.9.86.54 192.168.2.2

4. Click the Exhibit button.

A customer's CMS link has been set up properly. After turning CMS on, the link does not come up. Based on the lines in /cms/pbx/acd1/spi.err, what is the cause for this issue?

A) CMS version is misconfigured on the system-parameters features form.
B) There is no network connection to CLAN.
C) CM version is not matching CMS setup.
D) CMS version is not configured an the system-parameters features farm,

5. Far data to be available universally, the "measured Field in CM must be administered to which setting?

A) Measured: internal
B) Measured: both
C) Measured: survivable
D) Measured: external

Solutions: