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Huawei H21-287_V1.0 Exam Syllabus Topics:

Huawei HCSP-Presales-Service(AICC) V1.0 Sample Questions:

Question 1

When designing an AICC solution for a financial institution that must adhere to PCI DSS compliance for payment processing, what is the most secure method to handle Dual-Tone Multi-Frequency (DTMF) tones entered during an IVR payment sequence?

A. Implement DTMF masking at the media server level, preventing tones from being stored in call recordings or logs.
B. Record the entire call including DTMF tones and encrypt the recording at rest.
C. Route the call to a dedicated, isolated IVR platform that is entirely outside the AICC environment.
D. Use a pause-and-resume recording method to momentarily stop recording during payment entry.

Question 2

What is the key technical advantage of using an "API-first" architecture in modern AICC solutions?

A. It makes the IVR prompts sound clearer.
B. It reduces the cost of hardware.
C. It eliminates the need for a SIP trunk.
D. It simplifies integration with third-party systems and enables the creation of custom applications.

Question 3

A customer's existing network has a strict firewall policy that only allows outbound HTTPS (TCP/443) connections. When integrating AICC's UAP with a third-party CRM hosted in a public cloud, which integration method is most likely to succeed without requiring changes to the firewall's inbound rules?

A. Using the CRM's public REST API with inbound POST requests to the AICC application server.
B. A site-to-site IPsec VPN tunnel between the customer's data center and the cloud provider.
C. A direct, persistent SIP trunk connection from the CRM to the AICC CTI.
D. The UAP initiates outbound HTTPS/WebSocket connections to a cloud-based integration broker.

Question 4

When integrating AICC with a custom application using web services (SOAP/REST), what is the critical security consideration for the data in transit?

A. Using HTTP for faster performance.
B. Ensuring the application server has a fast CPU.
C. Using XML instead of JSON for data format.
D. Implementing mutual TLS (mTLS) authentication and encryption.

Question 5

In a multi-site AICC deployment with active-active data centers, which database replication method provides the lowest Recovery Point Objective (RPO) by synchronously writing transactions to both locations?

A. Scheduled backup restoration
B. Asynchronous log shipping
C. Synchronous mirroring
D. Snapshot replication

Solutions: