Microsoft MB-910日本語 Exam : Microsoft Dynamics 365 Fundamentals (CRM) (MB-910日本語版)

  • Exam Code: MB-910J
  • Exam Name: Microsoft Dynamics 365 Fundamentals (CRM) (MB-910日本語版)
  • Updated: Sep 19, 2026
  • Q & A: 161 Questions and Answers

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About Microsoft MB-910日本語 Exam Questions

Microsoft MB-910 Exam Objectives:

  • Analyze the importance of a petabyte of data.
  • Define the reading of digital data.
  • Identify common resources used by servers and client applications such as memory, disks, access control lists (ACLs), and user access rights.
  • Describe how to use conditional statements for loops, branching, and decisions.
  • Identify the most common elements and operators for programming.
  • Describe how to create arrays and expand arrays using the dynamic array techniques.
  • Describe the effective use of binary operators in programming. Describe how to format data for output or input.
  • Describe various input/output methods for data.

Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-910

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Microsoft MB-910日本語 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Describe the capabilities of shared features (10-15%)10-15%- Describe reporting and analytics capabilities
  • 1. Describe the intelligence capabilities
  • 2. Describe reporting in Dynamics 365
- Describe the common elements
  • 1. Describe security roles and teams
  • 2. Describe the out-of-box entities
  • 3. Describe the user experience
  • 4. Describe communications and collaboration
Topic 2: Describe the capabilities of Microsoft Dynamics 365 Marketing (10-15%)10-15%- Describe segments and leads
  • 1. Describe lead management
  • 2. Describe customer segments
  • 3. Describe account and contact management
- Describe the marketing capabilities
  • 1. Describe the core capabilities of Dynamics 365 Marketing
  • 2. Describe email marketing features
  • 3. Describe event management capabilities
Topic 3: Describe the capabilities of Microsoft Dynamics 365 Sales (25-30%)25-30%- Describe the sales management capabilities
  • 1. Describe territory management
  • 2. Describe lead and opportunity management
  • 3. Describe forecasting
  • 4. Describe sales analytics
- Describe the core capabilities of Dynamics 365 Sales
  • 1. Describe the quote-to-cash workflow
  • 2. Describe the opportunity management workflow
  • 3. Describe the sales automation capabilities
Topic 4: Describe the capabilities of Microsoft Dynamics 365 Customer Service (25-30%)25-30%- Describe the core capabilities of Dynamics 365 Customer Service
  • 1. Describe the omnichannel experience
  • 2. Describe the case management capabilities
  • 3. Describe knowledge management capabilities
- Describe customer service insights
  • 1. Describe Customer Service Historical analytics
  • 2. Describe AI insights for customer service
  • 3. Describe dashboards and analytics
Topic 5: Describe the capabilities of Microsoft Dynamics 365 Field Service (10-15%)10-15%- Describe the Field Service mobile app
  • 1. Describe the mobile app capabilities
- Describe the core capabilities
  • 1. Describe connected Field Service and IoT integration
  • 2. Describe Resource Scheduling Optimization
  • 3. Describe work order management

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