Salesforce Strategy-Designer Exam : Salesforce Certified Strategy Designer

  • Exam Code: Strategy-Designer
  • Exam Name: Salesforce Certified Strategy Designer
  • Updated: Jul 28, 2026
  • Q & A: 230 Questions and Answers

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About Salesforce Strategy-Designer Exam Questions

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Salesforce Strategy-Designer Exam Syllabus Topics:

SectionObjectives
Measurement and Iteration- Iterative design improvement cycles
- Defining success metrics and KPIs
Stakeholder Alignment and Communication- Communicating strategy and design outcomes
- Facilitating cross-functional collaboration
Research and Insights- Customer insights and data interpretation
- Qualitative and quantitative research methods
Experience Design and Journey Mapping- Service and experience blueprinting
- Customer journey mapping techniques
Strategy Foundations- Understanding business context and customer strategy
- Role of a strategy designer in Salesforce ecosystem
Ideation and Prototyping- Rapid prototyping and validation approaches
- Design thinking principles

Salesforce Certified Strategy Designer Sample Questions:

1. Of the following steps in the process of developing a cohesive early-project Strategy Design, which one is responsible for: creating a shared definition of success for the project?

A) Idea Generation
B) Project Research
C) Craft of Key insights
D) Challenge Framing


2. The following question is an example of which of these phases in the process of Strategy Research?
Who will be impacted, both possitive and negatively by this solution?

A) Idea Generation
B) Project Research
C) Craft of Key insights
D) Challenge Framing


3. Prototypes are ment to answer questions. But, what type of questions should prototypes answer as per the recommendations that Salesforce offers?

A) Both High Level and Tactical and Experiential
B) High Level
C) Tactical and Experiential
D) Exclusively Aesthetic


4. Of the following Strategy Design Research Methods, which one is the appropiate one for this stage:
Discovery/Understanding

A) Codesign sessions
B) Interviews
C) Group Conversations with stimulus


5. Once a product Roadmap is created, the best practices as defined by salesforce indicate that is better to leave it be and implement it, instead of going back and fixing it to the team's great loss of time.

A) FALSE
B) TRUE


Solutions:

Question # 1
Answer: D
Question # 2
Answer: D
Question # 3
Answer: A
Question # 4
Answer: B
Question # 5
Answer: A

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