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ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:

1. Usability reviews aim to identify potential usability problems based on certain criteria. Which of the following is a reasonable criterion for a usability review?

A) Statutory Code of Practice
B) Functional requirements
C) Usability standards
D) Opinion of the management

2. Which of the following elements are addressed by the WCAG?
i. Resizability of text
ii. Visually appealing design
iii. Text alternatives
iv. Keyboard accessibility
v. Mouse input

A) i & iii are true, ii, iv & v are false
B) iv & v are true, i, ii & iii are false
C) i, ii, & iii are true, iv & v are false
D) i, iii, iv & v are true, ii is false

3. You're asked to evaluate the direct interaction between ordinary users and the software product. Which kinds of evaluations would be suited for that?

A) Usability evaluation
B) Accessibility evaluation
C) Usability maturity assessment
D) Risk assessment

4. You're defining usability test tasks for a web shop for mobile phones and smartphones. Finding out whether users are able to place an order easily has been identified as the main goal of the usability test.
Which of the following is a reasonable task definition to include in the test?

A) Enter the item number "1469483" in the search box and click "OK". Put the first item in the cart by clicking "add to bag". Then, click on "checkout" in order to start the order process. After that, fill in the form and click on "submit".
B) Put the first phone you find in your shopping cart!
C) Which mobile operating system do you prefer?
D) Your phone broke and you're looking for a new smartphone. Your budget is 200$ and it should have an infrared sensor as you like to operate your home entertainment system with it. Find a suited smartphone and order it!

Solutions: