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Salesforce Plat-UX-102 Exam Syllabus Topics:

Salesforce Certified Platform Strategy Designer Sample Questions:

1. A Sale5force Architect is asked to engage and help facilitate a journey mapping workshop with a strategy designer. The architect is unsure how it will help in the creation of deliverables they are required to produce.
What value should the architect get by engaging in this workshop?

A) A journey mapping exercise will provide ail of their technical requirements.
B) A journey map allows for the creation of a solution architecture diagram.
C) A journey map will allow the developers to start building.

2. Cloud Kick's sales representatives are complaining about lack of flexibility when they need to create complex quotes and configure product solutions What should the Strategy Designer recommend to streamline their sales cycle?

A) Suggest to simplify the complex sales cycle to make it fit the standard setup
B) Create a custom sales cycle that maps exactly to their needs
C) Implement Revenue Cloud

3. A strategy designer leading a UX team needs to articulate their team's purpose and value to the rest of the company. The designer decides to create vision statements using a collaborative, research-backed process to increase team members' understanding and alignment of UX efforts.
What should be the steps taken to achieve this goal?

A) Define, Design, Deploy
B) Gather, Envision, Plan
C) Hypothesize, Empathize, Optimize

4. Cloud Kicks' existing customers are loyal, but the company believes its total addressable market is larger.
What should their strategy designer explore to increase market share?

A) Diversifying product offerings
B) Reinvesting in existing products
C) Deepening customer engagement

5. A strategy designer at Cloud Kicks (CK) has crafted a vision for a sustainable future digital commerce strategy, with an emphasis on efficiency for both users and business logistics.
As they design and develop CK*s new mobile app, how should the designer ensure alignment to the vision?

A) Establish KPIs and instill checkpoints in the product development process.
B) Research design patterns applicable to digital commerce and business logistics.
C) Design a usability testing recruit plan that leans heavily on environmentalists.

Solutions: