Salesforce Public Sector Solutions Accredited Professional : AP-222 Exam

Exam Code: AP-222
Exam Name: Public Sector Solutions Accredited Professional
Updated: Sep 09, 2026
Q & A: 130 Questions and Answers

About Salesforce Public Sector Solutions Accredited Professional : AP-222 Exam Questions

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Salesforce AP-222 Exam Syllabus Topics:

Section	Weight	Objectives
Public Sector Solutions Overview	15%	- Key use cases and common scenarios - Government and Public Sector industry fundamentals - Salesforce Public Sector Solutions product positioning
Government Community Cloud	20%	- GCC features and capabilities - Constituent engagement features - Permitting and licensing capabilities - Case management for government
Public Sector Data Model	20%	- Service territory and location-based services - Constituent and household data model - Case and investigation management - Permit and license object relationships
Implementation Considerations	20%	- User adoption strategies - Data migration considerations - Security and compliance requirements - Integration patterns for government systems
Best Practices and Governance	10%	- Performance optimization - Public sector implementation best practices - Accessibility and compliance standards
Configuration and Customization	15%	- Lightning Experience customization - Constituent engagement portal configuration - Workflow and approval processes - Reporting and analytics for public sector

Salesforce Public Sector Solutions Accredited Professional Sample Questions:

Question #1

A government agency wants to implement the Licenses, Permits, and Inspections modules of Public Sector Solutions. The agency needs to issue licenses and permits to two different sets of constituents; business constituents and private constituents. The agency would like to roll out licenses and permits to their business constituents first, followed by the private constituents at a later date. What data model and implementation strategy should a technical consultant recommend to the government agency for this use case?

A. Implement the Business Account and Contact data model for business constituents now, and implement the Household Account and Contact data model for private constituents at a later date.
B. Implement both the Business Account and Contact data model for business constituents and the Person Account data model for private constituents at the same time.
C. Implement the Business Account and Contact data model for business constituents now, and implement the Person Account data model for private constituents at a later date.
D. Implement both the Business Account and Contact data model for business constituents and the Household Account and Contact data model for private constituents at the same time.

Answer: C