HP Selling HP PS Lifecycle Services 2023 : HP2-I47 Exam

  • Exam Code: HP2-I47
  • Exam Name: Selling HP PS Lifecycle Services 2023
  • Updated: Aug 09, 2026
  • Q & A: 32 Questions and Answers

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About HP Selling HP PS Lifecycle Services 2023 : HP2-I47 Exam Questions

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HP HP2-I47 Exam Syllabus Topics:

SectionWeightObjectives
Positioning and Differentiating HP Services25%- Comparison with alternative solutions
- Key features and advantages of HP services
- Compliance, security, and sustainability aspects
HP PS Lifecycle Services Overview20%- Value proposition and business benefits
- Service portfolio: plan, deploy, manage, support, retire
- Definition and scope of HP Personal Systems Lifecycle Services
Assessing Customer Needs25%- Mapping needs to lifecycle service offerings
- Consultative sales approach
- Identifying customer business and IT challenges
Post-Sales and Service Management10%- Renewal and expansion opportunities
- Delivery and support basics
Proposing and Selling Solutions20%- Building service proposals and pricing models
- Communicating ROI and total cost of ownership
- Closing sales and managing customer expectations

HP Selling HP PS Lifecycle Services 2023 Sample Questions:

1. What does HP Fix Services provide for HP Personal Systems? (Select two.)

A) Protection from manufacturer defects
B) Multiple response time options to meet customer needs
C) Operating system and firmware updates
D) Mandatory customer self-repair (offshore)


2. What advantage do HP Imaging and Application Services offer customers?

A) Customers can opt in to the HP Planet Partners recycling program, which provides onsite collection of discarded paper and printer cartridges.
B) One-touch configuration systems allow for customer customization of their new devices after delivery and installation.
C) Systems are configured during the build process and arrive onsite ready to use, tailored to customer needs.
D) HP PCs arrive at the customer's site preconfigured with apps designed to handle the toughest projects, including gaming and printing.


3. Which category of HP Lifecycle Services enables customers to transition quickly and easily from old to new devices while maintaining compliance with government and environmental regulations?

A) HP Optimize Services
B) HP Renew Services
C) HP Collaborate Services
D) HP Set Up Services


4. Which HP Lifecycle Services can Partners sell but are fulfilled by HP? (Select three.)

A) HP Fix Services
B) HP Renew Services
C) HP Device Media Retention
D) HP Post Warranty Services
E) HP Collaborate Services
F) HP Set Up Services


Solutions:

Question # 1
Answer: B,C
Question # 2
Answer: C
Question # 3
Answer: B
Question # 4
Answer: A,B,F

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